MO Universal Service Fund
MISSOURI UNIVERSAL SERVICE FUND

Welcome to the website for the Missouri Universal Service Fund.

ARE YOU A CONSUMER INQUIRING ABOUT RECEIVING LOW INCOME OR DISABLED DISCOUNTS ON YOUR VOICE TELEPHONY BILL?

You may qualify for a discount on your monthly landline telephone bill if you are receiving low income or disability benefits under certain programs such as:

LIFELINEDISABLED
MO HealthNet (f/k/a Medicaid)Veteran Administration Disability
Supplemental Nutrition Assistance (Food stamps)State Blind Pension
Supplemental Security IncomeState Aid to Blind Persons
Veterans and Survivors Pension FundState Supplemental Disability Assistance
Federal Public Housing Assistance (Section 8)Federal Social Security Disability
You may also qualify for Lifeline discounts if your annual income level meets 135% of the Federal Poverty Level.

To find out more about this assistance or to obtain an enrollment form, please contact your voice telephony provider.



INFORMATION FOR COMPANIES:

Missouri USF assessment has been suspended through September 30, 2022.
Effective reporting period 01/01/2020, companies are no longer required to submit the Assessment Determination Remittance Form to the MOUSF administrator. Please refer to the Order in Case No. TO-2019-0346 for details on this change.

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CURRENT MISSOURI USF SUPPORT AMOUNTS:

$18.75 Lifeline Subscriber with voice-only service or voice service bundled with non-qualifying broadband service
$14.75 Lifeline Subscriber with voice service bundled with qualifying broadband service
$24.00 Disabled Subscriber Support with voice-only service or voice service bundled with broadband service

Missouri USF support reimburses landline companies for providing discounted voice service to qualifying consumers in the Lifeline and Disabled programs. Missouri USF support is not available to wireless companies. Missouri USF Support is also not offered for a broadband-only service. Qualifying broadband service refers to a broadband speed of at least 25 Mbps (down)/ 3 Mbps (up) or meets the exception identified in FCC rule 54.408(d). The total amount of MoUSF support and federal support shall not exceed the subscriber's monthly rate for service plus subscriber line charge. (Total federal support refers to federal Lifeline support and support from the Emergency Broadband Benefit Program).

INTERESTED IN RECEIVING MISSOURI USF SUPPORT?

A company must be approved by the Missouri Universal Service Board to receive Missouri USF support. Status as an Eligible Telecommunications Carrier (ETC) is a requirement for participating in the Lifeline program; however, ETC status is not a requirement for the Disabled program. Contact Kari.Salsman@psc.mo.gov.

USING ONLINE SUBMISSION SAVES TIME AND REDUCES ERRORS.

Companies are strongly encouraged to submit applications for Missouri USF support electronically. Electronic submission requires a company to complete a User Registration form. Click here to be directed to the new User Registration form. Once your username and password registration is approved by the administrator, you will receive an email indicating your username and password is ready to use to submit your forms online. There will be a short delay between entering your registration and approval by the administrator. Please be advised that only one username and password can be registered for each telecommunications company.