MO Universal Service Fund
MISSOURI UNIVERSAL SERVICE FUND

Welcome to the website for the Missouri Universal Service Fund.

ARE YOU A CONSUMER INQUIRING ABOUT RECEIVING LOW INCOME OR DISABLED DISCOUNTS ON YOUR VOICE TELEPHONY BILL?

You may qualify for a discount on your monthly landline telephone bill if you are receiving low income or disability benefits under certain programs such as:


LIFELINEDISABLED
MO HealthNet (f/k/a Medicaid)Veteran Administration Disability
Supplemental Nutrition Assistance (Food stamps)State Blind Pension
Supplemental Security IncomeState Aid to Blind Persons
Veterans and Survivors Pension FundState Supplemental Disability Assistance
Federal Public Housing Assistance (Section 8)Federal Social Security Disability
You may also qualify for Lifeline discounts if your annual income level meets 135% of the Federal Poverty Level.

To find out more about this assistance or to obtain an application form, please contact your voice telephony provider.



INFORMATION FOR TELECOMMUNICATIONS COMPANIES:

***ELIMINATED***
REQUIREMENT TO COMPLETE ANNUAL NET JURISDICTIONAL REVENUE REPORT

In an effort to minimize regulatory reporting requirements, effective 12/30/18, companies are no longer required to complete the Annual Net Jurisdictional Revenue Report. Please refer to 4 CSR 4240-28.012(1)(A) for details on this change.

***SUSPENDED***
REQUIREMENT TO SEND ASSESSMENT DETERMINATION REMITTANCE FORM TO ADMINISTRATOR

Effective reporting period beginning 01/01/2019, telecommunications companies will no longer be required to submit the Assessment Determination Remittance Form to the MOUSF administrator. Please refer to the Order in Case No. TO-2019-0346 for details on this change.

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Board approved Applications for Support can be obtained by clicking on the appropriate link below:

Application for the Lifeline Program
Missouri Application for the Disabled Program

***Effective December 13, 2019***

Current Support Reimbursement Rate:
$16.75 Lifeline Subscriber with voice-only service or voice service bundled with non-qualifying broadband service
$14.75 Lifeline Subscriber with voice service bundled with qualifying broadband service
$24.00 Disabled Subscriber Support

Missouri USF support is not offered for a broadband-only service but qualifying broadband service refers to a broadband speed of at least 20 Mbps (down)/ 3 Mbps (up) or meets the exception identified in FCC rule 54.408(d). The total amount of MoUSF support and federal support shall not exceed the total of the company’s local service rate plus subscriber line charge.

Prior to February 1, 2020, companies may submit $6.50 for either low income or disabled

USING ONLINE SUBMISSION OF FORMS SAVES TIME AND REDUCES ERRORS. For those companies submitting their assessment forms online, the system will insert the correct rate based on the reporting period you enter on the online form. Forms entered for reporting periods prior to the month and quarter ending on 9/30/14 will calculate your amount due based on the 0.0017 (0.17%) rate; forms entered for reporting periods beginning with the month and quarter starting dates of 10/1/14 (and going forward) will calculate your amount due based on the new 0.0010 (0.10%) rate.

If you are not already registered to submit your forms online, please click here to be directed to the new User Registration form. Once your username and password registration is approved by the administrator, you will receive an email indicating your username and password is ready to use to submit your forms online. There will be a short delay between entering your registration and approval by the administrator. Please be advised that only one username and password can be registered for each telecommunications company. The following forms are available for online submission:
    • Assessment Determination Remittance Form.
        Use of this form has been suspended for the assessment period beginning January 1, 2020 through December 31, 2020.
    • Application for Support Form.
        This form applies to those certificated/registered companies who have been approved by the Missouri Universal Service Board to receive support from the Fund for discounts provided to low income and disabled subscribers.
    • Annual Net Jurisdictional Revenue Form.
        Effective 12/30/18, this form is no longer required to be completed by companies.